Wednesday, October 28, 2009

Becoming a Retail Loss Prevention Manager

The safety of every entity whether it is big or small is important for its survival. However, the security of big retail business is more complicated and therefore, demands the company to create a special job profile - Retail Loss Prevention Manager. The retail outlets need protection from internal and external risks that can affect the business adversely, eat into profits, and reflect poor management.

Loss prevention initiative safeguards the assets of the organization. From external sources the business can be harmed by shoplifting, vandalism, counterfeiting, robbery, and burglary. The businesses need to adopt effective measures to protect their assets from internal sources too. The US Department of Commerce data reveals that employee dishonesty contributes to 30% of all business failures. The key job of a Loss prevention Manager is to prevent cash handling theft, inventory control, facilities, and equipment damage, security access violations, fraud, and a variety of audits of employee activities.

Small businesses are always struggling to procure working capital to keep the operations going and the added expense of security and loss prevention is sometimes not valued as prudent. But ironically expert estimates show that 80% of all small businesses close in the first three years because of poor management. A good and efficient loss prevention system needs not be expensive.

Good policies and appointment of a proficient loss prevention manager are at the heart of any good security program. The most vital and intangible asset of the retail business are its employee morale and customer goodwill. However, the paradox is that these if not managed appropriately they can turn into a liability.

Also the company needs protection from lawsuits filed due to negligence or insufficient security measures undertaken by the company. Insurance protects the business from unforeseen losses but for a business to qualify for insurance, it needs to have a superior efficient loss prevention policy in place.

The loss prevention manager needs to work closely with the management, inventory team, and retail store managers to ensure smooth and safe functioning. He needs to understand the ongoing security plans and provide value added inputs to improvise. He does not need to have an in-depth knowledge of the type of business, but he needs to understand the structure of the organization, flow of assets, and information and operations network.

He is required to make sure that proper alarm systems are in place at vital points. The cameras are appropriately fixed and monitored and the inventory flow is according to the plan. He has to balance between maintaining the employee morale and ensure important check points to prevent thefts. He must advise management and HR on employee incentive programs.

It is critical that he ensures that the systems at the cash counters are functioning appropriately to minimize cash mishandling. Also in case of thefts and mishandling it is his job to ensure that apt investigation procedures are followed.

Many retail outlets prefer that a loss prevention manager should hold a bachelor's degree in criminal justice, although other 4-year degrees may also be acceptable in some retail outlets. Sometimes work experience and special skill sets holds more weight and is preferred over an academic degree.

A loss prevention manager needs to have very good communication skills to convey ideas, advise management on his plans and implement his security plans. An eye to detail is a valuable quality along with high ethical standards. An understanding of how the retailing inventory control and management works is also a must. Additional training in school and upgrading knowledge on new and innovative security gadgets always gives an edge. Training on how to conduct ethical training is also important.

Working as an assistant or a part-time stint at a retail store gives great training and experience. It helps when procuring desired jobs in the future. The economic growth and urbanization always adds new job possibilities for each new batch of graduates. An understanding of international brands and products helps in choosing the appropriate training. Learning new languages allows international movement also.

The salary ranges from $38,000 to $84,000 for loss prevention managers. The key factor used in determining the compensation is the size of the retail operations and also in many cases the sales volume. Other benefits for him could be full benefits packages which often includes merchandise discounts.

Every business requires some type of security prevention program. The size of the program is tailor-made according to the needs of retail outlet and with conscious planning effort help in achieving the final objective - Loss Prevention.

How to Become a Loss Prevention Professional

Loss Prevention is an interesting career option for individuals who have an inclination to ensure safety and security. This field largely entails precautionary and preventive measures, which stops any kind of loss in an establishment. Loss prevention personnel are often aligned with the security staff and work in tandem with them to ensure no products or goods are lost from the establishment.

The task of Loss Prevention personnel ranges from surveillance to safeguarding and safekeeping of the entire establishment. Loss prevention officers are largely involved in dealing with shoplifters, who are the breed of shoppers having a tendency to pick up articles from shops with no intention of paying for them. Modern day surveillance technologies make it easy for security personnel to keep track of miscreants who intend to indulge in shoplifting. Although technology does assist Loss Prevention officers in keeping a watch over the activities in an establishment, these personnel must have exemplary observation skills which will keep them on top of their game.

Apart from keeping a tab on the external visitors, Loss Prevention officers are also actively involved in gauging and understanding personas of internal employees of the establishment. Losses can be triggered as much by internal agents in an establishment as external and hence a clear understanding of the psyche of various employees aids loss prevention officers immensely.

Loss Prevention is just the beginning of a career in security Loss Prevention and thus presents extensive growth opportunities for individuals involved in this profession. A career in loss prevention may begin from routine and basic surveillance assignments; it may go as far as becoming the head of security of an establishment and being a part of the strategic security design. Individuals interested in pursuing a career in loss prevention can get a basic degree in security and surveillance, which will ensure they have rough knowledge of the task up ahead.

To opt for a career in loss prevention, individuals must have a keen sense of observation which ensures they can track the activities in any surrounding. Also an innate understanding of security measures and methods will assist individuals in excelling at their work. Apart from this an understanding of human behavior and psychology will greatly assist individuals in identifying potential agents of loss. This is important in order to prevent or be able to pinpoint a potential factor of loss before its occurrence.

Most individuals tend to disguise their true nature and Loss Prevention personnel must have the natural tendency to smell trouble makers. Although loss prevention might sound like a routine task, it can be broken down to a science.

Loss Prevention is a thriving area of interest in a multitude of sectors and across industries; it is equally important in factories as in retail stores. While individuals might initially have trouble in understanding and analyzing body languages of various people, time and experience will ensure loss prevention professionals are at the top of their game.